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The Full Story

My Strengths

My unique experience, which consists of both Japanese culture and American culture,

creates my unique strengths. 

Soft Skill

"Omotenashi"

With seven years of experience in Japanese customer service, I have developed "Omotenashi" mindset, which emphasizes on wholehearted service, paying attention to detail, and anticipating client needs. It has helped me develop exceptional service skills, preemptively address issues, and foster a strong work ethic. With this unique perspective, I can bring a fresh approach to team dynamics, customer relations, and project management in any global business environment.

Cultural Respect

I understand and appreciate the value of different cultural norms, values, and communication styles. My background, spanning both the United States and Japan, has given me a deep sense of cultural respect in all my endeavors. I navigate effortlessly across cultural boundaries and strive to foster an inclusive environment that values diversity. My ability to appreciate and respect cultural differences not only enhances my interpersonal skills but also contributes to my strategic thinking in a global context.

Hard Skill

Japanese-English Bilingual

Japanese: Native Level

English: Business

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Graphic Design

Tools: Canva

Designed Global Business Cougars Society Logo

Created Event Flyers For Social Media

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Social Media Marketing

- HootSuite Certificate -

Platform: Apr 2024

Social Media Marketing: Apr 2024

- HubSpot Certificate - 

Marketing Software: Mar 2024

Content Marketing: Feb 2024  

Social Media Marketing: Jan 2024​​​​

© 2024 by Yumeno Kubo

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